Working effectively with other people in a team is a skill valued highly by organisations and employers. Working in a group is about communicating effectively, contributing ideas, listening and receiving feedback, as well as being able to lead or follow as appropriate.

 

Course Award: Micro-Credential
Course Duration: 5 Hours
Course Complexity: Beginner*

 

This course will develop your skills in this area. This means thinking about and planning the tasks the group needs to do, negotiating with others to develop shared goals and purpose, collaborating to achieve agreed results and then reviewing the approach.

 

*Beginner– Introduces a concept and explores the concept and how it is applied

Intermediate – Explores a concept and builds from an entry-level understanding, through to an advanced level or mastery.

Advanced – Focuses on complexities of subject matter, participants are recommended to have an understanding of subject matter prior to enrolling in course. Typically designed for managers or people with experience in the subject matter.



On successful completion of this micro-credential you will receive this Digital Badge:







Course curriculum

  • 1

    Introduction

    • Working effectively in a team
  • 2

    Lesson 1

    • Personal responsibilities and duties
  • 3

    Lesson 2

    • Time and resource constraints
  • 4

    Lesson 3

    • Constructive feedback
  • 5

    Lesson 4

    • Supporting team members
  • 6

    Lesson 5

    • Group goals and tasks
  • 7

    Lesson 6

    • Communicating to meet goals
  • 8

    Lesson 7

    • Respecting diversity
  • 9

    Lesson 8

    • Communication issues
  • 10

    Lesson 9

    • Dealing with issues and conflict
  • 11

    Lesson 10

    • Collaborating to solve conflict
  • 12

    Test your Knowledge

    • Instructions before taking the test

    • Test your knowledge

    • Next steps