Performance management is one of the most fundamental components of any business – if your team is not performing and you are not hitting your goals, then your business will not only be less profitable and successful, but the day to day operations of your business will be significantly harder and more difficult to manage.

 

Course Series: 1 of 3

Course Award: Micro-Credential
Course Duration: 3 Hours
Course Complexity: Foundation*

 

In this micro-credential, we look at the basics of performance management – how to set performance standards within your organisation, how to monitor the performance of your team and how to rewards, encourage and nurture them to grow in their roles.

This micro-credential leads on to other short courses within the subject area of Performance Management.

 

*Foundation – Introduces a concept and explores the concept and how it is applied

Intermediate – Explores a concept and builds from an entry-level understanding, through to an advanced level or mastery.

Advanced – Focuses on complexities of subject matter, participants are recommended to have an understanding of subject matter prior to enrolling in course. Typically designed for managers or people with experience in the subject matter.


Course curriculum

  • 1

    Introduction

    • Staff Performance and Feedback
  • 2

    Lesson 1

    • Expected Standards of Performance
  • 3

    Lesson 2

    • Monitor Ongoing Performance
  • 4

    Lesson 3

    • Guidance and Support
  • 5

    Lesson 4

    • Recognition and Rewards
  • 6

    Lesson 5

    • Coaching and Training
  • 7

    Test your knowledge

    • Instructions before taking the test

    • Test your knowledge

    • Next Step