Course curriculum

  • 1

    Introducing Emotional Intelligence and Inclusivity

    • What is Emotional Intelligence (EI)?

    • What is Workplace Inclusivity?

    • How does Inclusivity and Emotional Intelligence correlate?
  • 2

    The Neuroscience of Emotions and Emotional Intelligence

    • The Neuroscience
  • 3

    Emotional Intelligence for Self

    • Characteristics of Emotionally Intelligent Individuals

    • Understanding Emotions - The different types of emotions

    • ACTIVITY 1 - Personal SWOT Analysis

    • ACTIVITY 2 - Improving your own emotional intelligence

    • ACTIVITY 3 - Case Study
  • 4

    Emotional Intelligence for Others

    • Exploring Emotional Intelligence in Others

    • Differing levels of Emotional Intelligence in Others

    • ACTIVITY 1 - Active listening and fostering emotional intelligence

    • ACTIVITY 2 - Heightening your emotional awareness of others

    • ACTIVITY 3 - Emotional Regulation Challenge
  • 5

    Emotional Intelligence for Business

    • The Importance of Emotional Intelligence in Business

    • Creating a High Performance Team Through Emotional Intelligence

    • The Importance of Emotional Intelligence in Team Dynamics and Performance

    • EXAMPLES OF EMOTIONAL INTELLIGENCE (EI) ACTIVITIES FOR BUSINESS
  • 6

    Workplace Inclusivity

    • What is inclusivity in the workplace?

    • Understanding Inclusivity and its importance in the workplace

    • Creating a positive work environment and a high performing team through Inclusive work practices

    • ACTIVITY - Case Study
  • 7

    Test Your Knowledge

    • ASSESSMENT - Leading with Emotional Intelligence and Inclusivity